What makes a hotel a smart hotel?

In a recent article in Today’s Hotelier, the topic of what makes a hotel a smart hotel was discussed. A group of industry experts were invited to participate, and Dominic Locascio, InnSpire’s President for the Americas added to the discussion from his experience.

There are so many tools like hotel apps, smart TVs, web apps, and text-based services that can support the traditional concierge and improve the guest experience. I believe that hotels are at the tip of the iceberg in terms of maximizing this potential. The question is, will our industry outsource this expertise or will we integrate and leverage these tools to bring our own knowledge and experience into the process?

Read the full article here.

About InnSpire

Based on more than ten years in the technology and hospitality industries, InnSpire is the result of working closely with hotels around the world. InnSpire’s lightweight yet powerful software for hotels that runs on the guests’ smartphones or tablets as well as on any flat-screen TV. InnSpire is winner of Hotel Technology Next Generation’s (HTNG) prestigious Most Innovative Hospitality Technology Award for helping hotels sell more, entertain better , track & optimize operations.