InnSpire | Cases

Cheval Blanc Randheli

At LVMH Hotel Management’s Cheval Blanc Randheli in the Maldives, InnSpire provides its full suite of guest connectivity and digital guest journey solutions across the property. The digital solutions work as one to provide guests with full control over their travel experience, from mobile guestroom access to entertainment, TV, Chromecast, temperature-control and lighting, and much more. InnSpire’s partnership with Cheval Blanc Randheli includes the company’s guest-facing services, consisting of InnSpire’s mobile App, a connected TV and entertainment experience, an extensive movie library, networking services -all part of a complete solution.

We are delighted to have partnered with InnSpire to create a flawless in-room entertainment environment for our Guests. The team’s vision and hands-on support have proven precious during the entire installation and on-going maintenance

Nevis Fernando

IT Manager at Cheval Blanc Randheli

Virgin Hotels

Virgin Hotels is a global brand synonymous with fun, exceptional and innovative service. No surprise then that now everything is integrated and seamless, from contactless check-in to check-out. Lights, temperature, to three new lighting themes. InnSpire’s integration hub makes sure that a very intricate backend becomes slick, easy to use, and engaging through Virgin Hotels’ TVs on the front-end.

InnSpire has done and amazing job with us, constantly working together on the strategy of Virgin Hotels and we look forward to what the future holds too. It’s been a great experience working with them. Our property in Vegas makes over 20k per month, just on F&B through the TV alone. So together we have Revenue, Loyalty, Engagement and Partnerships strategically managed

Jason Doebrich

VP of IT Virgin Hotels

As a standard across all new Virgin Hotels, Lucy was launched at the recent opening of Virgin Hotels’ third property in Nashville, Tennessee. Lucy allows guests to have a truly “contactless” hospitality experience. With smart room integrations, Lucy now functions as a contactless mobile key that opens the Chamber (room) door. She’s also a remote that controls the lights, thermostat, and television. In addition, hotel visitors can order room service anywhere on property. And, when they’re ready to depart, they say goodbye with a seamless online checkout – all possible from their in-room television or personal mobile devices. Tech innovation in the hospitality sector is no longer a nice-to-have – guests expect online capabilities and integrations. Lucy and InnSpire take the digital guest journey and contactless guest experience to the next level.

Mondrian Canne

The first Mondrian hotel in France, Mondrian Cannes is situated in a stunning seaside location on the legendary boulevard de La Croisette. Recognized as the town’s oldest luxury hotel, the iconic property originally opened in 1863. As part of a recent renaissance, the facilities underwent extensive renovations to its 75 guestrooms and three suites, meeting and event facilities, and two full-service restaurants.

We are delighted with the seamless integration of InnSpire’s technology during our renovation. Their close collaboration and assistance in determining the correct technology specifications ensured a well-planned and efficient implementation process. InnSpire’s professional team, and their knowledgeable technical experts, worked swiftly during the installation, completing the setup in a remarkably short time. The entire experience showcased their commitment to excellence, making InnSpire a valuable partner in our successful project.

Victor Basquin

Deputy Manager, Mondrian Cannes

According to Basquin, InnSpire delivered a state-of-the-art, modular solution that surpassed all expectations. The deployment was also seamless and efficient. “During the renovation, InnSpire had worked closely with us to ensure that we implemented the correct technology specification when, so when it was time for implementation, the process was well-planned, quick and seamless. InnSpire sent a very professional team to the site and all the equipment was installed in a very short amount of time. We also benefited from the expertise of Piotr Nowis and their knowledgeable technical team.”

LUX* South Ari Atoll

The astonishing LUX* South Ari Atoll Resort & Villas, Maldives features world-class 67 double-storey luxury residences with private pools and individual “Sky Lounges,” overlooking the sea. From the launch, InnSpire’s award-winning guest engagement, digital entertainment and business intelligence solutions were integrated, and the results have been phenomenal, and LUX* South Ari Atoll Resort & Villas, Maldives was recently named a Global Winner in the 2019 World Luxury Hotel Awards in the Luxury Collection Group category.

We insist that the guest journey be absolutely seamless and simple, while offering the ultimate in technological innovation and integration with the latest standards in entertainment—and InnSpire delivered just that. The solutions we have implemented in each residence allow our guests to personalize their stay by streaming their own personally-selected content and apps to the guestroom TV’s, as well as ordering room service from any of our award-winning dining venues, allowing them to relax in comfort.

John Rogers

General Manager, LUX* South Ari Atoll Resort & Villas, Maldives

Hotel Schweizerhof Zurich

The Hotel Schweizerhof Zurich has a remarkable history. Originally opened in 1876, it has been owned by the same family since 1971. The hotel offers a unique blend of Old World charm along with luxury amenities and modern accommodations. In order to enhance the guest experience even further, the hotel partners with InnSpire to make some far-reaching changes to its existing technology.

We were looking to update our entertainment system, and when we found out about InnSpire, it was the obvious choice. Not only are we providing our guests with cutting-edge technology, we are also being given the data and information we need to optimize sales and services. It fits in seamlessly, and we’re delighted with the results.

Andreas Stöckli

GENERAL MANAGER, SCHWEIZERHOF

Tachi Palace Hotel

California’s Tachi Palace Hotel chose to partner with award-winning InnSpire, in order to offer technological enhancements by means of the Digital Guest Journey and an overall better guest experience- including a seamless WiFi and a connected TV guest experience. The guests connectivity has been completely re-built from the ground up, as is now fully cloud managed, with over 1000 network devices and a robust HSIA gateway with a centralised PMS interface.

A seamless software and hardware solution designed specifically for the hospitality industry, InnSpire’s Digital Guest Journey facilitates the entire journey a guest makes, by offering world-class technology solutions to support all the touch-points the guest encounters throughout their stay – such as networks, Wi-Fi, interactive TVs with Chromecast and much more.

Thanks to InnSpire, our Wi-Fi and connectivity is now better than ever, and our guests can use their own devices to stream their own content to the TV in their room, without the use of apps, downloads or installations.

James Sarmiento

OPERATIONS MANAGER, TACHI PALACE

FIVE Palm Jumeirah

FIVE Palm Jumeirah – the Dubai flagship branch of the prestigious FIVE Hotels & Resorts, with its prime seaside location at the base of the Palm Jumeirah, partners with InnSpire to offer its guests the benefits of the best in class of modern in-room technology. The in-room sales have sky-rocketed. With large, inviting pictures, and clear options for choices, it’s a very easy and rewarding experience for the guest to order and to be server. And since the solution is built around creating recommendations that go well with their choices, such as beverages, desserts, etc. – the up-selling features work beautifully, while being non-intrusive.

We had already heard that InnSpire drives room revenue with its powerful H-commerce solutions – but this is through the roof. We are turning over more than 50,000 USD per month just through the InnSpire interfaces.

Jaydeep Anand

General Manager at FIVE Palm Jumeirah

Viceroy Los Cabos

A luxury resort on the picturesque coast of Baja California in Mexico, Viceroy Los Cabos was recently recognized as the Number One Resort in Western Mexico and the Number 2 Best Resort in the World by Condé Nast Traveler in its 31st annual Readers’ Choice Awards. With InnSpire’s Digital Guest Journey, guests can interact with the hotel using their own portable devices, allowing them to stream their own content and utilize the technology to order products and services from wherever they are.

The mobile platform aspect of the new service will be particularly beneficial for guests wishing to order from any of the pool areas and new rooftop bar, which is particularly renowned for its spectacular panoramic views.

We are exceptionally thrilled with the technical services we can now offer our guests. InnSpire’s advantages provide our guests with even more comfort and convenience to elevate an already unforgettable experience.

CASES