Mobile key solutions for hotels are not a tech trend of the future anymore. Hotels worldwide started implementing this technology with mobile check-in and hotel mobile apps to create the seamless guest journey their customers need. Surveyed hotel guests also share that they expect to use more digital technologies during their hotel stays.
For hoteliers, it is essential to meet customer expectations and stay on top of new tech trends to gain a competitive edge. However, it’s also necessary to make an educated decision when investing in such technologies. So what are the pros and cons of the growing hotel tech trend?
Hotel Tech Trends to Improve Guest Experience
Hotel technology has significantly increased guest experience in the past few years. Keeping up with the latest hotel tech trends helps hoteliers stay competitive and improve their revenue. Some of the must-try tech trends for hotels are guest-room automation, predictive maintenance, mobile engagement, hyper-personalization, API and third-party integrations.