Category Archive

Virgin Hotels is a global brand synonymous with fun, exceptional and innovative service. No surprise then that now everything is integrated and seamless, from contactless check-in to check-out. Lights, temperature, to three new lighting themes. InnSpire’s integration hub makes sure that a very intricate backend becomes slick, easy to use, and engaging through Virgin Hotels’ TVs on the front-end.

InnSpire has done and amazing job with us, constantly working together on the strategy of Virgin Hotels and we look forward to what the future holds too. It’s been a great experience working with them. Our property in Vegas makes over 20k per month, just on F&B through the TV alone. So together we have Revenue, Loyalty, Engagement and Partnerships strategically managed

Jason Doebrich

VP of IT Virgin Hotels

As a standard across all new Virgin Hotels, Lucy was launched at the recent opening of Virgin Hotels’ third property in Nashville, Tennessee. Lucy allows guests to have a truly “contactless” hospitality experience. With smart room integrations, Lucy now functions as a contactless mobile key that opens the Chamber (room) door. She’s also a remote that controls the lights, thermostat, and television. In addition, hotel visitors can order room service anywhere on property. And, when they’re ready to depart, they say goodbye with a seamless online checkout – all possible from their in-room television or personal mobile devices. read more

‘Two iconic brands in the hotel industry, the Don CeSar hotel and InnSpire collaborate to create a luxurious, high-tech digital experience for guests in Pete Beach, FL, USA. Their collaboration led to creation of a mobile-based Digital Guest Journey providing effortless access to luxurious amenities and streamlining the guest experience. The two brands achieved that by creating a full suite of technology solutions inside a single mobile hotel app. Hospitality Net shares a complete overview of the collaboration between the brands.

A state-of-the-art hotel app

The mobile hotel app created by InnSpire and The Don CeSar incorporates high-tech solutions and integration with other hotel systems to provide a seamless experience. The native app offers various functionalities for hotel guests, including mobile check-in and check-out, mobile key access to hotel rooms and common amenities and ordering F&B services from the hotel’s pool deck. read more

On May 5, 2022, InnSpire officially announced its new partnership with View, Inc. The leaders in hospitality technology suites and smart building technologies will collaborate to create a contactless guest experience for the brand new Versante Hotel, located in Richmond, British Columbia. Hotel Online covers the whole story of this extraordinary partnership.

About Versante Hotel

Versante is a newly opened five-star boutique hotel in Richmond, BC, owned by Sunwins Enterprise Ltd., that invested in creating a 14-story building with 100 luxurious guest rooms and suites. The hotel is surrounded by the North Shore Mountains, Fraser River and Vancouver Island.

View Smart Windows

All 14 floors are covered with View Smart Windows from floor to ceiling. The AI windows adjust themselves according to outdoor conditions, aiming to provide unobstructed views of the beautiful scenery and maximize the natural daylight. They eliminate the need for blinds and optimize indoor thermal comfort. Additional health and wellness benefits were observed concerning the quality of sleep and stress levels. View Smart Windows can potentially reduce energy consumption generated by HVAC and lighting by 20%. read more

 

The Don CeSar, also known as the Pink Palace®, is an iconic hotel property located in St. Pete Beach on Florida’s Gulf Coast. The hotel experienced difficulties during the pandemic regarding their interaction with guests. Driven by the necessity of better ways of connecting, the hotel management decided to start a partnership with InnSpire, and together they created a hotel mobile app. Hospitality Technology published an article explaining how InnSpire’s app helped the resort offer everything its guests might need. 

The main features of Don Cesar’s mobile app include:

• Integration with the hotel’s POS system
• Integration with Saflok (digital keys)
• Integration with HotSOS (guest requests)
• Integration with Helix/Micrometrics (guest texting)
• Mobile check-in
• Fitness class scheduling
• Bill viewing and payment integration

Thomas Fraher is the general manager of the Pink Palace. He shares for Hospitality Technology that their new mobile app offers various services and features that create personalized and accessible guest experiences. The InnSpire app allowed them to: read more

 

Hospitality Technology conducted a study in 2021 that aims to discover the hospitality customers’ expectations and needs from technology. In addition to free and fast Wi-Fi, polled customers had requirements regarding other hospitality services driven by technology. The summary and percentages are listed below.

• 55% of the customers wanted content streaming technologies or smart TVs in their hotel rooms
• 34% of the customers need to control in-room amenities such as lights, thermostat and TVs via mobile phone app
• 31% of the customers reported they would like to use a voice-controlled device in the hotel room.

In addition to the survey, HT asked industry experts to share their views on the development of hospitality technology, and the possibilities hotel stays might offer. You can find more details in their article: The 2022 Guest Room Experience: What a Guest Wants, What a Hotel Needs.

What do hospitality industry experts say about Wi-Fi and Internet?

Hospitality Technology interviewed industry experts, including CEOs, general managers, analysts and products officers. They all agree that delivering fast, free and unlimited Internet connection to hospitality customers is essential for hotels to prosper and meet their clients’ needs.  read more