Category Archive

Leading provider of the digital guest journey enhances functionality and personalization of in-room TV solution at Polish city center property.

 InnSpire, a leading provider of an all in one technology suite that seamlessly helps drive a world class guest experience for some of the world’s most iconic hotels and brands, has partnered with the Holiday Inn Krakow City Centre in Poland to deploy its solutions across the property’s 236 guestrooms and suites. Through the recent installation, InnSpire upgraded the entire guest experience by combining new networks, with IPTV-heads and its leading TV-based sales, entertainments and analytics solution.

“We are extremely pleased with the implementation of InnSpire’s solution at our property, thanks to the seamless installation process and key integrations with our existing technology,” said Yossi Wircer, GM of the Holiday Inn Krakow City Centre. “This flexible, guest-centric TV and entertainment solution is an important addition to our hotel’s guest room offerings, and we’re sure it will be a key factor in ensuring the satisfaction of our guests, since we can now help personalize every stay.” read more

Stockholm, Sweden –Award-winning InnSpire works with premium hotels the world over to support them in driving guest-spend, guest satisfaction and positive guest-reviews. This is done through the Digital Guest Journey – turn-key software and hardware solutions delivered to enhance every technical touch-point in the guests’ paths.

InnSpire is now pleased to announce that it has partnered with the prestigious Ulfsunda Slott Hotel in Stockholm to provide the Digital Guest Journey through connectivity, entertainment, televisions and Chromecast & iOS streaming.

A popular destination for staycations, tourists and business people alike, Ulfsunda Slott is actually a modern castle with timeless design that includes 54 guest rooms, all individually decorated. The hotel is proud to be able to offer unique experiences to suit the needs of its guests. Its new partnership with InnSpire will now allow the hotel to also offer guests the type of technological solutions that they usually only experience in their own homes. read more

Hospitality Technology Next Generation (HTNG) crowns GuestMagic.AI by InnSpire the 2019 HTNG TechOvation Award Winner at the HT-NEXT Awards Program in New Orleans, LA on April 10, 2019.

GuestMagic.AI is an online AI-driven platform for hoteliers that uses machine learning to anticipate the next step of the guests to deliver the right service at the right time. It’s device agnostic from smart-phone to tablet, to TV, to voice, and beyond. Using the digital guest journey as a footprint to enhance every technical touch-point in the guest’s path, the result is a unique guest experience that just flows like magic.

Among 10 final candidates with cutting edge technology solutions for the hotel industry, 250 professional panelists and hospitality technology executives voted for InnSpire in first place. (Should we mention that we won the HTNG 2013 Award? Shows we’ve been around and are continuously innovating). read more

Zurich, Switzerland – InnSpire, the leader in the Digital Guest Journey, and winner of HTNG’s prestigious Most Innovative Hospitality Technology Award, is pleased to announce that the historic Hotel Schweizerhof in Zurich is upgrading to InnSpire’s Guest Engagement Solutions.

Originally opened in 1876, the Hotel Schweizerhof Zurich has a remarkable history. Owned by the same family since 1971, the hotel offers a unique blend of Old World charm along with luxury amenities and modern accommodations. And in order to enhance the guest experience even further, the hotel has recently partnered with InnSpire to make some far-reaching changes to its existing technology. read more

Award-winning InnSpire is pleased to announce it is partnering with California’s Tachi Palace Hotel in order to offer technological enhancements by means of InnSpire’s Digital Guest Journey.

“The Tachi Palace is a popular destination for people who want to relax and have a good time. Thanks to InnSpire, our Wi-Fi and connectivity is now better than ever, and our guests can use their own devices to stream their own content to the TV in their room, without the use of apps, downloads or installations.“ Tachi Palace Operations Manager, James  Sarmiento

A seamless software and hardware solution designed specifically for the hospitality industry, the Digital Guest Journey facilitates the entire journey a guest takes, by offering world-class technology solutions to support all the touch-points the guest encounters throughout their stay – such as networks, Wi-Fi, interactive TVs with streaming and casting and much more. Now, upgrading rooms, ordering food and drinks, ordering spa or other services, using the TV for streaming or casting, or for example rating the hotel – is all a breeze, thanks to the seamless experience that InnSpire has put in place.

“We’re getting excellent feedback from our guests, and honestly feel InnSpire provided us with a real digital roadmap – and delivered it. We couldn’t have made a better choice than InnSpire for upgrading our services.”

Tachi Palace Operations Manager, James  Sarmiento

The InnSpire roll-out has been further enhanced thanks to partnerships with both Zyxel and SolutionInc. Zyxel has provided its world class cloud based network management platform, Nebula, and SolutionInc its internationally known Internet gateway, SolutionIP FLEX®, and bandwidth management software. Altogether they provide a one-of-a-kind solution of stability and performance.
InnSpire will also be supporting the Tachi Palace to earn more while doing less. Guests can be unobtrusively made aware of the hotel’s products and services on their devices, allowing them to order the hotel’s products and services instantaneously. And the hotel will also be able to measure and evaluate guests’ purchasing habits, allowing management to promote their most profitable options.

“Wi-Fi, connectivity, entertainment and information are such vital pieces of a great guest experience. We’re delighted to be able to help the Tachi Palace provide its guests with our technological solutions. The hotel’s guests will be able to feel right at home, and in addition the Tachi will see a huge return on investment.”

Dominic Locascio, VP Sales, Americas, InnSpire