GuestMagic.AI is a patent pending globally awarded online AI-driven platform for hoteliers that uses machine learning to anticipate the next step of the guests to deliver a more personal hotel guest journey – Meaning the right communication at the right time – across all devices and channels.

 

In order to create a more personal hotel experience, it’s device agnostic from smart-phone to tablet to TV to voice and beyond. Using big data from previous (anonymous) stays, combined with Face Recognition and Social Media, InnSpire’s GuestMagic.AI aims to create a personal hotel journey for each guest – per automation. 

 

Using the digital guest journey as a footprint to enhance every technical touch-point in the guests’ paths, the result is that personal hotel experience that just flows like magic.