Hospitality Technology Next Generation (HTNG) crowns GuestMagic.AI by InnSpire the 2019 HTNG TechOvation Award Winner at the HT-NEXT Awards Program in New Orleans, LA on April 10, 2019.
GuestMagic.AI is an online AI-driven platform for hoteliers that uses machine learning to anticipate the next step of the guests to deliver the right service at the right time. It’s device agnostic from smart-phone to tablet, to TV, to voice, and beyond. Using the digital guest journey as a footprint to enhance every technical touch-point in the guest’s path, the result is a unique guest experience that just flows like magic.
Among 10 final candidates with cutting edge technology solutions for the hotel industry, 250 professional panelists and hospitality technology executives voted for InnSpire in first place. (Should we mention that we won the HTNG 2013 Award? Shows we’ve been around and are continuously innovating).
Mike Blake, President of HTNG comments:
Yet again, we saw incredible new solutions from our TechOvation participants! InnSpire’s seamless digital guest experience proves innovation is in their DNA. We couldn’t be more proud of the cutting-edge companies we bring together, and the ecosystem we all become a part of.
Mike Blake
President, HTNG
InnSpire’s tech-team, led by CTO and co-founder Mathias Adolfsson, has worked relentlessly to make GuestMagic.AI a reality – combining face recognition, social media, machine learning and predictive AI into one scalable and secure solution.
Martin Chevalley, CEO and co-founder of InnSpire, who presented GuestMagic.AI live on stage comments:
I am extremely pleased that the industry sees the value in what we are trying to create; a fully customized and personal guest experience, that engages the guest from when they book until they book again – while using automation and AI to scale that experience. Combined with easy to use, relevant, proven and innovative technologies, our partner hotels are utilizing the digital guest journey, big data, social media, and their hotel CRM systems to ensure that what they are offering is personal, relevant and instantly accessible.
Martin Chevalley
CEO & co-founder, InnSpire
GuestMagic.AI is part of InnSpire’s award winning Digital Guest Journey Platform and the first properties to be rolling it out will be announced shortly.
About InnSpire
InnSpire’s innovative Guest Media Streaming system allows hotels to generate more sales, offer more entertainment, and analyze and optimize results using a single platform that’s easy to update or change according to the hotel’s preferences. Having partnered with world-class hotels on every continent, Swedish-based InnSpire has become widely recognized for its ability to offer solutions that are comprehensive, cost effective, and remarkable easy to set up and maintain.
For more information, visit the website at www.InnSpire.com.