Press & Media

Award-winning InnSpire is pleased to announce it is partnering with California’s Tachi Palace Hotel in order to offer technological enhancements by means of InnSpire’s Digital Guest Journey.

“The Tachi Palace is a popular destination for people who want to relax and have a good time. Thanks to InnSpire, our Wi-Fi and connectivity is now better than ever, and our guests can use their own devices to stream their own content to the TV in their room, without the use of apps, downloads or installations.“ Tachi Palace Operations Manager, James  Sarmiento

A seamless software and hardware solution designed specifically for the hospitality industry, the Digital Guest Journey facilitates the entire journey a guest takes, by offering world-class technology solutions to support all the touch-points the guest encounters throughout their stay – such as networks, Wi-Fi, interactive TVs with streaming and casting and much more. Now, upgrading rooms, ordering food and drinks, ordering spa or other services, using the TV for streaming or casting, or for example rating the hotel – is all a breeze, thanks to the seamless experience that InnSpire has put in place.

“We’re getting excellent feedback from our guests, and honestly feel InnSpire provided us with a real digital roadmap – and delivered it. We couldn’t have made a better choice than InnSpire for upgrading our services.”

Tachi Palace Operations Manager, James  Sarmiento

The InnSpire roll-out has been further enhanced thanks to partnerships with both Zyxel and SolutionInc. Zyxel has provided its world class cloud based network management platform, Nebula, and SolutionInc its internationally known Internet gateway, SolutionIP FLEX®, and bandwidth management software. Altogether they provide a one-of-a-kind solution of stability and performance. InnSpire will also be supporting the Tachi Palace to earn more while doing less. Guests can be unobtrusively made aware of the hotel’s products and services on their devices, allowing them to order the hotel’s products and services instantaneously. And the hotel will also be able to measure and evaluate guests’ purchasing habits, allowing management to promote their most profitable options.

“Wi-Fi, connectivity, entertainment and information are such vital pieces of a great guest experience. We’re delighted to be able to help the Tachi Palace provide its guests with our technological solutions. The hotel’s guests will be able to feel right at home, and in addition the Tachi will see a huge return on investment.”

Dominic Locascio, VP Sales, Americas, InnSpire

As Dubai continues to secure its spot as a popular business and tourist destination, the vibrant hotel-scene keeps expanding with world-class properties and experiences.

An example of this is the FIVE Palm Jumeirah – the Dubai flagship branch of the prestigious FIVE Hotels & Resorts. With its prime seaside location at the base of the Palm Jumeirah, a short distance from downtown Dubai and just 30 minutes from the city’s two international airports, the impressive Jumeirah hotel offers all the luxuries of an upscale beachfront retreat in the city; fine dining restaurants and bars, as well as state-of-the-art spa, pool and gym services and 477 carefully designed rooms with stunning views of the Arabian Gulf, Dubai Marina and Dubai’s iconic skyline. And because the hotel has partnered with InnSpire, guests also benefit from the best of modern in-room technology. Says Jaydeep Anand – General Manager at FIVE Palm Jumeirah who is also the COO of FIVE Holdings which is the owning company of FIVE Hotels & Resorts: read more

Los Cabos, Mexico (2018-12-11) – InnSpire, the winner of HTNG’s prestigious “Most Innovative Hospitality Technology Award” and global leader in creating a world-class digital guest journey, is pleased to announce that Viceroy Los Cabos has joined the hotels worldwide offering these enhancements. Adopted by top-notch hotels on every continent, this groundbreaking hospitality tool enhances guest satisfaction while driving revenue from products and services.

“We are exceptionally thrilled with the technical services we can now offer our guests. InnSpire’s advantages provide our guests with even more comfort and convenience to elevate an already unforgettable experience.”
Martin Kipping, General Manager of Viceroy Los Cabos

A luxury resort on the picturesque coast of Baja California in Mexico, Viceroy Los Caboswas recently recognized as the Number One Resort in Western Mexico and the Number 2 Best Resort in the World by Condé Nast Traveler in its 31st annual Readers’ Choice Awards. With InnSpire’s Digital Guest Journey, guests can interact with the hotel using their own portable devices, allowing them to stream their own content and utilize the technology to order products and services from wherever they are. read more