Press & Media

The Don CeSar, also known as the Pink Palace®, is an iconic hotel property located in St. Pete Beach on Florida’s Gulf Coast. The hotel experienced difficulties during the pandemic regarding their interaction with guests. Driven by the necessity of better ways of connecting, the hotel management decided to start a partnership with InnSpire, and together they created a hotel mobile app. Hospitality Technology published an article explaining how InnSpire’s app helped the resort offer everything its guests might need. 

The main features of Don Cesar’s mobile app include:

• Integration with the hotel’s POS system
• Integration with Saflok (digital keys)
• Integration with HotSOS (guest requests)
• Integration with Helix/Micrometrics (guest texting)
• Mobile check-in
• Fitness class scheduling
• Bill viewing and payment integration

Thomas Fraher is the general manager of the Pink Palace. He shares for Hospitality Technology that their new mobile app offers various services and features that create personalized and accessible guest experiences. The InnSpire app allowed them to: read more

Hospitality Technology conducted a study in 2021 that aims to discover the hospitality customers’ expectations and needs from technology. In addition to free and fast Wi-Fi, polled customers had requirements regarding other hospitality services driven by technology. The summary and percentages are listed below.

• 55% of the customers wanted content streaming technologies or smart TVs in their hotel rooms
• 34% of the customers need to control in-room amenities such as lights, thermostat and TVs via mobile phone app
• 31% of the customers reported they would like to use a voice-controlled device in the hotel room.

In addition to the survey, HT asked industry experts to share their views on the development of hospitality technology, and the possibilities hotel stays might offer. You can find more details in their article: The 2022 Guest Room Experience: What a Guest Wants, What a Hotel Needs.

What do hospitality industry experts say about Wi-Fi and Internet?

Hospitality Technology interviewed industry experts, including CEOs, general managers, analysts and products officers. They all agree that delivering fast, free and unlimited Internet connection to hospitality customers is essential for hotels to prosper and meet their clients’ needs.  read more

Virgin Hotels is a global lifestyle and hospitality brand famous for innovative approaches and smart disruption. Today, more and more Virgin Hotels properties deploy InnSpire’s innovative hospitality solutions to increase customer satisfaction, convenience, and safety. If you want to learn more, visit Hospitality Net’s news article.

About the brands

InnSpire

InnSpire is a leading provider and innovator in the hospitality technology market. The company was founded in 2012 and is now globally recognized for providing solutions to increase guest engagement, business intelligence and digital entertainment. Combining software and hardware, InnSpire offers hotels worldwide a way to increase their revenue, analyze, optimize and manage better and personalize guest journey experiences. read more