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Meet Your Guest 

Where They Are

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Empower your hotel experience with seamless guest experiences and optimized staff efficiencies through AI-driven technology and comprehensive integrations, revolutionizing the digital guest journey.

"At The Don CeSar Resort, our guests are at the heart of everything we do. With InnSpire.ONE AI, we're able to enhance our guest chat experience in ways never thought possible. From seamless communication to personalized attention, this innovative platform allows us to exceed guest expectations, ensuring each stay is unforgettable. InnSpire.ONE AI isn't just a tool; it's our secret to delivering unparalleled hospitality."
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Parker Harvey
Room Division Director 
The Don CeSar Resort
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GUESTS

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STAFF

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MANAGEMENT

•Hotel App
•Chat through App, Email, WhatsApp, SMS
•Mobile check-in
•Mobile key
•Interactive TV experience
•Casting and TV-Apps
•In-room controls
•Food and beverage orders (TV or App)
•Seamless check-out
•Staff App
•AI-powered dashboard for all Chats
•Task management
•Auto-task creation from AI-chats
•Staff-chat; post, like and share 👍
•Tag #colleagues in tasks or chats
•Stay informed with real time posts
•Executive control hub
•Track ongoing AI or human chats
•Monitor tasks and escalations
•Tag #staff to create tasks
•Run augmented daily standups
•Share critical data and info instantly
•AI-powered review-drafts
•Multi language review management
•Tag #staff to create tasks
•Run augmented daily standups
Share critical data and info instantly

Augmented Chat, Email, Sms, WhatsApp… 

AI-empowered review-management

Intelligent AI-powered task management

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"InnSpire has done and amazing job with us, constantly working together on the strategy of Virgin Hotels and we look forward to what the future holds too. It’s been a great experience working with them. Our property in Vegas makes over 20k per month, just on F&B through the TV alone."
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Jason Doebrich
Vice President of Technology
Virgin Hotels

GUESTS

One  ecosystem that seamlessly brings together the entire journey. From chat and email questions before even traveling, to activities planning, greetings along the way, mobile check-in, mobile key, “TV Netflix and Chill”, Food and beverage orders – and so much more!

STAFF

Seamless communication with guests – but also with staff and team members. InnSpire ONE’s unified solution allows intra-staff chats, tasks, comments, pictures and communication flow. Thanks to the powerful AI engine, tasks can automatically be created and assigned to the right department based on guest-chats!

MANAGEMENT

Management in total control – whether locally onsite or offsite in corporate offices or on the road. Essential data gathered in the unified dashboard. Track and monitor and AI or human chats (Email, WhatsApp, SMS or Messenger). Assign and track tasks. Manage reviews with precision and speed with the beautifully drafted AI responses – translated to/from virtually any language!

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Join some of the world’s most iconic hotels and brands, and start delivering exceptional 360° guest experiences.  

We help bring to life your Hotel App, Mobile Key, Mobile Check-in, GRMS, HSIA, Smart-TV, Casting and Wi-Fi… all to merge into one seamless experience.

Are you ready  to drive revenue, guest satisfaction and staff efficiencies? 

Staying ahead starts now.

ARDA INDUSTRY ARTICLE:

How do top global brands partner for Apps, IPTV and guest experience?

In this video, an article from ARDA’s publication “Developments” is highlighted. In the article named “Innovation Surges Across the Industry”, journalist Lindsay Graham explores the concept of innovation and how major global hotel brands working to drive their digital guest experience and enhance their contactless offers.

Visit ARDA for more information.

A Few Selected Cases

We‘ve selected a few success stories of customers around the world who were able to use InnSpire‘s service to greatly augment the customer stay experience at their hotels.
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InnSpire offers an all-in-one technology suite that seamlessly helps drive a world class digital guest experience for some of the world’s most iconic hotels and brands.

InnSpire offers an all-in-one technology suite that seamlessly helps drive a world class digital guest experience for some of the world’s most iconic hotels and brands.

Time to go Contact-less? InnSpire offers an all-in-one technology suite that seamlessly helps drive a world class digital guest experience for some of the world’s most iconic hotels and brands.

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Booking

InnSpire aims to help drive the interactive experience from the point of after booking, with the need for guests to touch a minimum of devices or interfaces that aren't their own.

From this point on, the guests should be interacting with the hotel in a smooth, simple and consistent way, simply using their own device!

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Pre-arrival

While on-route to the hotel, InnSpire aims to make it possible for guests to choose meals to be ready upon arrival, choose to upgrade rooms, or add other items to their stay. Adding revenue for the hotel, while creating a more complete journey for the guest.

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Arrivals

When arriving to the hotel, guest must feel welcome, and that they have the information they need.

InnSpire’s App aims to be an addition to the check-in process. Also, when configured correctly, the Wi-Fi works right when the guest walks through the doors!

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In-room

Once in the room, the InnSpire solutions aim to help control every aspect of the room. From the entertainment on the TV (casting, movies, music, games, channels and much more) to lights, curtains, Voice-control and beyond.

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Every guest deserves a customized journey

A customized journey for every guest? It's possible. InnSpire advices on, and implements, solutions to help control every aspect of the room. From TV and entertainment (casting, movies, music, games, TV-channels and much more) to lights, temperature curtains, voice-control and beyond. Let us show you how it's done.

A customized journey for every guest? It's possible. InnSpire advices on, and implements, solutions to help control every aspect of the room. From TV and entertainment (casting, movies, music, games, TV-channels and much more) to lights, temperature curtains, voice-control and beyond. Let us show you how it's done.

A customized journey for every guest? It's possible. InnSpire advises on, and implements, solutions to help control every aspect of the room. From TV and entertainment (casting, movies, music, games, TV-channels and much more) to lights, temperature curtains, voice-control and beyond. Let us show you how it's done.

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During the stay

Make up-selling easy and enjoyable! During the stay, InnSpire’s tools should help enhance the experience, by making it more fluid and tailored to the needs and wishes of the guests.

This of course helps drive revenue for the hotel in terms of F&B, Spa-treatments, gifts, excursions…

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Check out

InnSpire aims to ease the check out process by making it streamlined and simple for the guests to get the bill and confirm it – from where ever they are in the hotel!

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Rating

It’s vital that guests rate their stay both during the stay, and then instantly after check-out. Today’s solutions that are sent out up to three days after a stay through email are rarely replied to. Hotels and management need instant feedback they can act on!

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Re-engage

The idea with re-engagement is that once guests have returned home, they are reminded to come back and visit the same group or hotel, through social media and non-intrusive marketing.

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Like what you see?

Get InnSpire’s comprehensive solution for your hotel now!

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