Product
Discover our products that delight guests, streamlines operations & empowers above-property teams.
Product
Discover our products that delight guests, streamlines operations & empowers above-property teams.
Product
Discover our products that delight guests, streamlines operations & empowers above-property teams.
Instant answers, always.
Instant answers, always.
Instant answers, always.
Messenger Concierge
Meet your guests where they are
Meet your guests where they are
Meet your guests where they are
Omnichannel messaging
Omnichannel messaging
As the guest, your first touchpoint is often an email or message to the hotel—whether by SMS, WhatsApp, email, in-app chat, or social media. Powered by our AI concierge, every reply feels seamless and personalized. It keeps the conversation going across channels, responds instantly, and ensures you never have to repeat yourself. Fast, effortless, and always on your terms.
As the guest, your first touchpoint is often an email or message to the hotel—whether by SMS, WhatsApp, email, in-app chat, or social media. Powered by our AI concierge, every reply feels seamless and personalized. It keeps the conversation going across channels, responds instantly, and ensures you never have to repeat yourself. Fast, effortless, and always on your terms.
Delightful & effortless
Delightful & effortless
Delightful & effortless
Guest Apps
Connects, guides and delights, no download needed
Connects, guides and delights, no download needed
Connects, guides and delights, no download needed
Web App
Web App
Effortless hospitality starts with Innspire’s web app—no downloads, no hassle. Instantly connect, guide, and delight guests through a seamless, fully brandable platform. Drive revenue with the built-in Trip Planner, showcasing your hotel’s offers, experiences, and exclusive deals while elevating guest satisfaction at every step. The web app is easily customized with add-on features like Marketplace, AI Chat, and more. Full list of features available further down on the website.
Effortless hospitality starts with Innspire’s web app—no downloads, no hassle. Instantly connect, guide, and delight guests through a seamless, fully brandable platform. Drive revenue with the built-in Trip Planner, showcasing your hotel’s offers, experiences, and exclusive deals while elevating guest satisfaction at every step. The web app is easily customized with add-on features like Marketplace, AI Chat, and more. Full list of features available further down on the website.
Smoth, frictionless & all-in-one
Smoth, frictionless & all-in-one
Smoth, frictionless & all-in-one
Hotel App
Hotel App
Innspire’s hotel app covers the full guest journey—pre, during, and post-stay. Guests can check in, use mobile keys, order room service, explore local tips, and check out—all in one branded app. Seamless PMS integration and AI-powered navigation ensure a smooth, personalized experience from start to finish.
Innspire’s hotel app covers the full guest journey—pre, during, and post-stay. Guests can check in, use mobile keys, order room service, explore local tips, and check out—all in one branded app. Seamless PMS integration and AI-powered navigation ensure a smooth, personalized experience from start to finish.
Pick & choose only what you need
Pick & choose only what you need
Pick & choose only what you need
Modular features for guest engagement
AI Concierge
Your guests get instant answers and support — anytime, day or night. No wait, no workload.
AI Concierge
Your guests get instant answers and support — anytime, day or night. No wait, no workload.
AI Concierge
Your guests get instant answers and support — anytime, day or night. No wait, no workload.
Digital Check-In
Your guests skip the front desk and check in from their phones — smooth, contactless, and queue-free.
Digital Check-In
Your guests skip the front desk and check in from their phones — smooth, contactless, and queue-free.
Digital Check-In
Your guests skip the front desk and check in from their phones — smooth, contactless, and queue-free.
Mobile Key
Guests unlock their room with their phone — no keycards, no hassle.
Mobile Key
Guests unlock their room with their phone — no keycards, no hassle.
Mobile Key
Guests unlock their room with their phone — no keycards, no hassle.
Trip Planner
Help guests make the most of their stay with smart, personalized local recommendations.
Trip Planner
Help guests make the most of their stay with smart, personalized local recommendations.
Trip Planner
Help guests make the most of their stay with smart, personalized local recommendations.
ID Verifciation
Secure, automated ID checks ensure every guest is verified before arrival.
ID Verifciation
Secure, automated ID checks ensure every guest is verified before arrival.
ID Verifciation
Secure, automated ID checks ensure every guest is verified before arrival.
Marketplace F&B
Let guests order food and drinks from their phone — seamlessly synced with your POS.
Marketplace F&B
Let guests order food and drinks from their phone — seamlessly synced with your POS.
Marketplace F&B
Let guests order food and drinks from their phone — seamlessly synced with your POS.
Digital Check Out
Guests review their bill and check out with a tap.
Digital Check Out
Guests review their bill and check out with a tap.
Digital Check Out
Guests review their bill and check out with a tap.
Automated Upsells
Drive more revenue with timely, personalized in-app offers and upgrades.
Automated Upsells
Drive more revenue with timely, personalized in-app offers and upgrades.
Automated Upsells
Drive more revenue with timely, personalized in-app offers and upgrades.
Hotel Branding
Your brand, front and center — from app visuals to tone of voice.
Hotel Branding
Your brand, front and center — from app visuals to tone of voice.
Hotel Branding
Your brand, front and center — from app visuals to tone of voice.
Reservations
Guests book spa, dining, or excursions in-app — no calls, no manual handling.
Reservations
Guests book spa, dining, or excursions in-app — no calls, no manual handling.
Reservations
Guests book spa, dining, or excursions in-app — no calls, no manual handling.
Digital Compendium
All your hotel info, beautifully organized and instantly accessible to guests.
Digital Compendium
All your hotel info, beautifully organized and instantly accessible to guests.
Digital Compendium
All your hotel info, beautifully organized and instantly accessible to guests.
Pulse Check
Quick surveys during and after the stay — real-time feedback, better service.
Pulse Check
Quick surveys during and after the stay — real-time feedback, better service.
Pulse Check
Quick surveys during and after the stay — real-time feedback, better service.
TV
In room expeirence
In room expeirence
The Hotel TV experience, as it should be
With Innspire TV solution, guests can cast their favorite apps—over 2,000 options—right to their in-room TV using Google Chromecast and iOS support. But it doesn’t stop there. Guests can also browse hotel services, order food, book spa treatments, explore local guides, and more—all from the comfort of their TV screen. Seamless entertainment meets effortless service, all in one place.
TV
In room expeirence
In room expeirence
TV systems weaved together
With Innspire TV solution, guests can cast their favorite apps—over 2,000 options—right to their in-room TV using Google Chromecast and iOS support. But it doesn’t stop there. Guests can also browse hotel services, order food, book spa treatments, explore local guides, and more—all from the comfort of their TV screen. Seamless entertainment meets effortless service, all in one place.
Give your staff superpowers
Give your staff superpowers
Give your staff superpowers
Operations Platform
Experience Timeline
See the full guest journey at a glance and easily access every interaction along the way.
Experience Timeline
See the full guest journey at a glance and easily access every interaction along the way.
Experience Timeline
See the full guest journey at a glance and easily access every interaction along the way.
Touchpoint Editor
Customize guest-facing content. Update text, images and more all in one intuitive place.
Touchpoint Editor
Customize guest-facing content. Update text, images and more all in one intuitive place.
Touchpoint Editor
Customize guest-facing content. Update text, images and more all in one intuitive place.
AI Concierge Engine
Stay in control while the AI handles guest messages, requests, and tasks behind the scenes.
AI Concierge Engine
Stay in control while the AI handles guest messages, requests, and tasks behind the scenes.
AI Concierge Engine
Stay in control while the AI handles guest messages, requests, and tasks behind the scenes.
AI Reviews
Let AI respond to reviews across platforms, always matching your hotel’s unique tone and personality.
AI Reviews
Let AI respond to reviews across platforms, always matching your hotel’s unique tone and personality.
AI Reviews
Let AI respond to reviews across platforms, always matching your hotel’s unique tone and personality.
Task Manager
Automatically turn guest conversations into clear, assignable tasks for your team.
Task Manager
Automatically turn guest conversations into clear, assignable tasks for your team.
Task Manager
Automatically turn guest conversations into clear, assignable tasks for your team.
Team Communication
A dedicated space for staff messages — keeping everyone connected and in sync.
Team Communication
A dedicated space for staff messages — keeping everyone connected and in sync.
Team Communication
A dedicated space for staff messages — keeping everyone connected and in sync.
Integration Manager
View and manage all your connected tools with real-time status updates.
Integration Manager
View and manage all your connected tools with real-time status updates.
Integration Manager
View and manage all your connected tools with real-time status updates.
Analytics
Turn insights into action with smart data on guest behavior, operations, and more.
Analytics
Turn insights into action with smart data on guest behavior, operations, and more.
Analytics
Turn insights into action with smart data on guest behavior, operations, and more.
Break down silos once and for all
Break down silos once and for all
Your Team. Connected & Backed by AI
Empower your staff with AI-driven task management, real-time communication, and intelligent support. From organizing daily operations to handling reviews and guest requests, the Innspire platforms keeps everything running smoothly—so your team can focus on what really matters: delivering exceptional service.
Empower your staff with AI-driven task management, real-time communication, and intelligent support. From organizing daily operations to handling reviews and guest requests, the Innspire platforms keeps everything running smoothly—so your team can focus on what really matters: delivering exceptional service.
Break down silos once and for all
Break down silos once and for all
Your Team. Connected & Backed by AI
Every touchpoint, perfectly timed
Every touchpoint, perfectly timed
The Full Guest Journey - In Control
Innspire’s Experience Timeline puts you in the driver’s seat of the entire guest journey. Seamlessly visualized from pre-arrival to post-stay, it allows you to view, manage, and customize every guest interaction. Whether it’s automated SMS, personalized emails, app content, or in-room touchpoints—every detail is mapped out and easy to edit along the timeline. Total control, smooth execution, unforgettable experiences.
Innspire’s Experience Timeline puts you in the driver’s seat of the entire guest journey. Seamlessly visualized from pre-arrival to post-stay, it allows you to view, manage, and customize every guest interaction. Whether it’s automated SMS, personalized emails, app content, or in-room touchpoints—every detail is mapped out and easy to edit along the timeline. Total control, smooth execution, unforgettable experiences.
The Full Guest Journey - In Control
Every touchpoint, perfectly timed
Every touchpoint, perfectly timed
Seamless connections. Stronger operations.
Seamless connections. Stronger operations.
Integrations, Connect What You Already Use
At Innspire, we believe in enhancing your existing ecosystem, not replacing it. Our platform integrates seamlessly with most major PMS, POS, CRM, payment systems, and third-party tools, ensuring your operations stay smooth and connected.
No need for costly overhauls or disruptive transitions—just powerful, plug-and-play integrations that make your systems work smarter together. Simplify workflows, unlock data, and deliver a more personalized, efficient guest experience without missing a beat.
At Innspire, we believe in enhancing your existing ecosystem, not replacing it. Our platform integrates seamlessly with most major PMS, POS, CRM, payment systems, and third-party tools, ensuring your operations stay smooth and connected.
Seamless connections. Stronger operations.
Seamless connections. Stronger operations.
Integrations, Connect What You Already Use
Analytics and data
Analytics and data
Insights that make a difference
Innspire’s Analytics turn raw data into real insight — helping you understand what’s happening across one property or your entire portfolio. From guest behavior and booking trends to operational performance, everything is visualized and easy to act on. Whether you’re overseeing a single hotel or a global brand, you’ll see what’s working, what’s not, and where to grow next. Smarter decisions, stronger results, all in one place.
Innspire’s Analytics turn raw data into real insight — helping you understand what’s happening across one property or your entire portfolio. From guest behavior and booking trends to operational performance, everything is visualized and easy to act on. Whether you’re overseeing a single hotel or a global brand, you’ll see what’s working, what’s not, and where to grow next. Smarter decisions, stronger results, all in one place.