Pricing

Pricing that scaleswith the value we create.

Pay only for what you send. Add AI intelligence and Guest Flows as your hotel grows. One platform, one inbox, the complete guest timeline.

Text Journey

Free*per room / month

Pay per message. No monthly fee.

The complete guest messaging timeline. Five pre-built touchpoints from booking confirmation to post-stay survey, a unified inbox connected to your PMS, and full control over every message. Guests can reply; your team handles responses from the inbox.

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* Available by application. Innspire vets each hotel before activation. One PMS integration included for supported systems. Messages are billed per interaction based on the country of the guest's mobile subscription. See innspire.com/rate-card for pricing and innspire.com/legal for full terms.

AI Concierge

$0.95per room / month + messages

Or $1.95/room all-in, campaigns included.

Everything in Text Journey, plus a trained AI persona that responds in real time, detects requests and creates staff tasks, and answers questions using your hotel content and the open internet. One task management integration included.

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Guest Flows

$3.95per room / month

One-time $1,995 go-live fee.

Zero-download screens that appear at exactly the right moment. Mobile check-in, face recognition, Apple Wallet key, early check-in and late check-out upsell, F&B ordering on demand, and automated checkout for instant room inventory reclaim.

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Feature

Everything you get on each plan, side by side.

Text JourneyAI ConciergeGuest Flows
  • 5 pre-built touchpoints: booking to post-stay survey
  • WhatsApp and SMS, platform agnostic
  • Unified Inbox connected to your PMS
  • Edit each message template to match your voice
  • Send to individuals, groups, floors, wings, or VIP
  • Guests can reply; staff respond manually from the inbox
  • Delivery and engagement analytics
  • Pay per message, rated by guest's mobile country
  • AI persona trained on your hotel content, SOPs and menus
    Not included
  • Real-time AI responses, no manual handling required
    Not included
  • Automatic task creation and staff ping on guest requests
    Not included
  • Answers from the open internet (transport, local info)
    Not included
  • Multi-language support
    Not included
  • One task management integration included
    Not included
  • Advanced analytics and guest insights
    Not included
  • Zero-download, no app required
    Not includedNot included
  • Mobile check-in and pre-arrival flow
    Not includedNot included
  • Face recognition
    Not includedNot included
  • Apple Wallet mobile key (supported locks)
    Not includedNot included
  • Early check-in and late check-out upsell screens
    Not includedNot included
  • F&B ordering on demand
    Not includedNot included
  • Automated checkout and room inventory reclaim
    Not includedNot included

Guest messaging is billed per message, on top of your plan. See the Global Messaging Rate Card for WhatsApp and SMS rates by region.

AI VOICE

The phone channel, sorted.

AI Voice handles inbound and in-room calls on the first ring, 24/7, in any language. The same intelligence as AI Concierge, delivered by voice. From $12 per room per month for smaller properties, down to $8 at scale. Powered by the EHVA partnership.

GUEST FLOW ADD-ONS

Build out the experience.

Add-ons work with Guest Flows or as standalone products. TripPlanner from $1.95/room/month, Room Service from $1.95, Table Reservations from $0.95, SPA Bookings from $0.95. Each includes a one-time $995 go-live fee. Standalone rates are slightly higher. See the Products page for full detail on each.

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