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Chat & messaging

Freshchat integration

Innspire connects to Freshchat to route guest messages and AI Concierge interactions through Freshchat's messaging infrastructure.

About Freshchat

Freshchat is Freshworks' AI-powered customer messaging platform, used across hospitality and service businesses for omnichannel guest communication and support ticket management.

Innspire and Freshchat

Innspire connects to Freshchat to route guest messages and AI Concierge interactions through Freshchat's messaging infrastructure. Hotel teams can monitor, escalate, and respond to guest conversations within Freshchat's agent interface while Innspire ONE handles automated responses.

Interested? Let's have a chat about Freshchat.