Chat & messaging

Medallia Zingle integration

Innspire's AI Concierge operates within or alongside Medallia Zingle's messaging infrastructure.

About Medallia Zingle

Medallia Zingle is a business messaging and guest communication platform used by hotel chains for SMS, WhatsApp, and multichannel guest messaging with CRM and survey integration.

Innspire and Medallia Zingle

Innspire's AI Concierge operates within or alongside Medallia Zingle's messaging infrastructure, enabling automated AI responses to guest messages managed within the Zingle platform, while routing complex requests to hotel staff through Zingle's agent tools.

More chat & messaging integrations

Freshchat

Innspire connects to Freshchat to route guest messages and AI Concierge interactions through Freshchat's messaging infrastructure.

Native API

Interested? Let's have a chat about Medallia Zingle.