Guest service & ticketing
SynergyMMS integration
Maintenance issues guests report in Innspire become SynergyMMS work orders, with room and details attached.
About SynergyMMS
SynergyMMS is a maintenance management system built for hotels. It coordinates maintenance work across departments, from guest-reported faults to preventive maintenance.
Innspire and SynergyMMS
Innspire sends maintenance issues reported by guests in the app, by message or by AI Voice into SynergyMMS as work orders. Engineering works them in SynergyMMS, with the room number and the guest's own description attached.
More guest service & ticketing integrations
HotSOS
Innspire's AI Concierge and Task Manager connect to HotSOS to route guest requests, captured via text, AI Voice, or Guest Flows.
Alice
Innspire connects to Alice to route AI-captured guest requests directly into Alice as tasks.
Microsoft
Innspire connects to Microsoft's platform to enable task routing, notification delivery.
Guestware
Innspire connects to Guestware to enrich AI Concierge interactions with guest history and preference data, enabling more personalized responses and service.
Interested? Let's have a chat about SynergyMMS.